Since its establishment, the company has been advocating for green, environmentally friendly, and healthy practices in the mold industry; Provide customers with humanistic care and provide you with a better experience with first-class service. All our mold prices are transparent and transparent, and the materials used are listed in detail, making them easy to understand at a glance. Adhering to the principles of integrity and honesty, valuing reputation and abiding by contracts, we have won unanimous praise from our customers. We will continue to learn and improve as always, pursue excellence and create high-quality products, and provide more intimate services to our customers.
① Product and mold design input, quick budget cost estimation.
② Appropriate tool selection and specific pricing, confidentiality agreement.
③ Regularly use photos and bar chart reports to ensure timely completion of mold placement and control.
④ Our rich experience in the field of molds enables us to provide efficient and professional services to our customers, avoid potential problems during the molding process, offer cost saving tools, and provide customers with systematic solutions.
⑤ Submit a preliminary project plan to the client with a clear project timeline.
⑥ Communicate mold design with clients, identify issues, and optimize design details.
⑦ Design control and product inquiry.
⑧ Control the quality of key processing steps, manage project progress based on mold processing documents, and provide weekly progress and quality reports to customers.
⑨ Regularly update photos and videos according to customer requirements.
⑩ Shoot and produce test samples to submit part inspection reports.
⑪ If needed, it can be mass-produced and operated.
⑫ Complete the transportation of molds to customers, including protective packaging, insurance, import tariffs, and sending all necessary documents, with complete tool drawings and related information.
⑬ Shipping options: sea freight - approximately 26 days, air freight - approximately 3 days.
⑭ After reaching the destination country, clear customs and transport to the customer's location.
⑮ Technical representatives will attend the mold start-up.
⑯ Ensure highly competitive prices and delivery.
⑰ Submit record files for all molds (including spare parts list, mold inspection documents, and process documents after shipment).
Pre Sales Service
We provide 24-hour online service and will promptly serve you upon receiving your inquiry. We will analyze your product and provide a corresponding quotation plan.
In Sales Service
We will conduct a mold flow analysis on each mold and provide the analysis report to the customer. After the processing of each component is completed, we will conduct quality inspection to ensure the qualification of each component.
after Sales Service
Before the mold is shipped to your factory, if you need it, we can assign engineers to conduct on-site debugging, or you can arrange personnel to attend training at Hanke on mold debugging and maintenance. We will also provide vulnerable parts for customers to replace.
Quality Assurance Service
① Mold warranty for 1 year; ② The lifespan of the mold is over 500000 to 1 million mold cycles; ③ Support lifelong technical services.
Global Service
Hanke has an experienced engineering service team that supports global services.
We can provide professional layout planning for injection molding workshops, including water, gas, circuit layout, auxiliary equipment, and crane recommendations... so that you can obtain a complete injection molding workshop planning scheme in the shortest possible time to start the construction of the factory. We also support on-site installation and debugging to ensure the stable operation of the molds.